FAQs

What areas do you service?

We service all areas throughout the Hamptons, North and South Fork, Suffolk County, and NYC. We have happy customers in all of the following: East Hampton, Montauk, New York City, Riverhead, Sayville, Shelter Island, Southampton, Southold

Do you offer a guarantee with your awnings and canopies?

Yes, all our awnings come with a 10-15 year frame warranty. We also have a 10 year fabric warranty and 5 year motor warranty. Our staff are fully trained. We guarantee all our work 100%. In 19 years we have never had to warranty our awning frames. But don’t take our word for it – check out our customers awning reviews page.

Are you bonded and insured?

Yes we are a limited Liability Company and fully licensed and insured.

Do you make all your awnings to measure?

Yes every awning is made to order.

Can you make freestanding awnings?

Yes we can do freestanding, fixed frame, or retractable awnings.

What is the normal turnaround time for fabricating and installing an awning?

Most installations are complete within 3 weeks.

Do you have samples of the awning fabrics I can see and touch?

Absolutely just call or email us and we can bring our swatches to you. Our acrylic fabrics are 100% solution-dyed to prevent fading or running. In addition to their long lasting durability, all Sunesta fabrics are covered by a 5-year warranty.

Are your sunscreens water repellent?

Yes, we can do many different fabric types with different benefits. We also install insect screening, clear plastic panels and solar screening.

Can I buy additional fabric to make matching seat covers from you?

Yes we make furniture fabric available to our awing customers at cost. We also work with a talented upholsterer who we happily refer our customers to.

Are there any special instructions for care and cleaning of Sunesta awnings?

For general or light cleaning we recommend the following:

• Brush off loose dirt.
• Hose down.
• Prepare a cleaning solution of water and mild detergent such as Woolite or Dawn.
• Use a soft bristle brush to clean.
• Allow cleaning solution to soak into the fabric.
• Rinse thoroughly until all detergent residues are removed.
• Air dry.

“They are professional and exactly what you get. A-1 business!!!!!”
Joseph C. Holbrook, NY
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